CSM Magazine

APRIL 29, 2024

In this article, we’ll explore five key capabilities of BI that empower businesses to monitor social media conversations, analyze sentiment, conduct competitor analysis, create customized dashboards and reports, and integrate social media data with other sources for comprehensive analytics.

Social Media 52

Social Media Analytics Analysis CRM 52

ECXO

APRIL 29, 2024

Let’s see… In the beginning, there was the customer. And the customer was king. Businesses, large and small, have always recognized the importance of treating their customers right. But, over time, as companies grew and markets became more complex, maintaining a high-quality customer experience became a more intricate issue.

Chatbots 86

Chatbots Technology Innovation Interaction 86

AWS Machine Learning

APRIL 29, 2024

ML practitioners can deploy foundation models to dedicated SageMaker instances from a network-isolated environment and customize models using SageMaker for model training and deployment. To ensure the security of the endpoint, you can configure AWS Key Management Service (KMS) key for a SageMaker endpoint configuration.

Tools 87

Tools Examples Resources Interaction 87

Advertiser: ZoomInfo

For marketing teams to develop a successful account-based marketing strategy, they need to ensure good data is housed within its Customer Relationship Management (CRM) software. More specifically, updated data can help organizations outline key accounts for their campaigns.

Strategy

Advertiser: ZoomInfo

It’s no secret, only 13% of salespeople are satisfied with their CRM. The promise of a CRM ( customer relationship management ) led organizations to believe each could digitally transform its businesses through tracking touchpoints throughout the buyer’s journey. The result?

CRM