Doing CX Right

MARCH 29, 2025

Read Stacy Shermans actionable takeaways from "Medallia Experience" event to stop employee frustration, improve customer outcomes & increase profits. The post Top CX & EX Lessons from “Medallia Experience” You Need to Know appeared first on Doing CX Right.

Customer Experience 59

Customer Experience Tools Company Survey 59

Speaker: Conference Speakers

Today’s teams need to operate cohesively like never before, managing the pace of both technological change and customer needs and demands. Topics will include: Cultivating Operational Agility: Leadership, Culture, and How New Tech Like Headless, Composable/MACH and Low Code Change the Game.

Customer Experience

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in!

Leadership

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

Build a Vibrant Virtual Culture 🌈 Explore proven techniques to foster a strong company culture among remote employees. Harness the Power of Technology 📲 Discover how to leverage cutting-edge tools and platforms for effective remote onboarding.

Strategy