How to Map the Customer Journey and Boost Reviews with Salesforce and Grade.us
Grade.us
SEPTEMBER 2, 2021
Their SaaS platform exploded in growth, growing from 3,000 customers in 2001 to 150,000+ in 2021. Their flagship product is oriented around Customer Relationship Management or CRM, but they provide various commerce, sales, marketing, and analytics tools. CRM + reputation management is essential.
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