Grade.us

SEPTEMBER 2, 2021

Salesforce is the undisputed leader in SaaS CRM tools. Their SaaS platform exploded in growth, growing from 3,000 customers in 2001 to 150,000+ in 2021. Their flagship product is oriented around Customer Relationship Management or CRM, but they provide various commerce, sales, marketing, and analytics tools.

Customer Journeys 26

Customer Journeys CRM How To Tools 26

Kustomer

FEBRUARY 29, 2024

Reporting and analytics Like most customer service software, Gorgias includes an in-built reporting and analytics feature. Discover why Kustomer is ThirdLove’s preferred CX solution and how it has enabled them to track the entire customer journey, empowering agents to deliver personalized support at scale.

e-support 52

e-support Feedback Multi-Channel Self Service 52

SmartKarrot

JANUARY 18, 2022

The services provided by Zoho include Zoho CRM, inventory management, mobile application development, project time tracking, collaborative client portal, and more. Zoho is committed to offering outstanding customer service. Instead of marketing, Zoho invests in R&D and customer service. CloudCherry.

Company 11

Company e-support Customer Journeys CRM 11

SmartKarrot

FEBRUARY 4, 2022

The services include customer engagement , immersive virtualization technologies, analytics, and blockchain. The products include software for document creation, analytics, and online advertising. Founded in: 2001. AWS offers cloud services to businesses. Founded in: 2006. CEO: Adam Selipsky. Founded in: 1998. Salesforce.

Company 10

Company Software Advertising Financial 10