2001 Chief Customer Officer Connections Customer Expectations 
Think Customers
NOVEMBER 4, 2019
A study shows that licensing rates for people under 25 in Victoria, one of Australia’s most densely populated states, had dropped from 77 percent in 2001 to 66 percent in 2015. The employee experience is what ultimately drives the sustainability of any customer experience,” Bradshaw says.
Customer Guru
MARCH 7, 2018
Could you tell us a bit about your personal story that led to you building a career in Customer Experience? I completed my engineering in 2001, majoring in Electronics. So, I joined a call center – a technical voice based one – and my profile was that of a technical consultant to customers outside India. by Jeanne Bliss.
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