Remove 2001 Remove Customer Journeys Remove Gamification Remove Self Service
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Upgrade Your Contact Center Using AI with Darryl Addington

Kustomer

Or would there simply be streamlined customer journeys? I started at a company called Edify, which was a self service company. That’s actually been around since 2001 and for the first eight to ten years of its existence, we did quite a bit of outbound, which was who was buying cloud0-based solutions at that time.