Remove 2003 Remove Customer Insights Remove Employee Engagement Remove Management
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Verdane Merges Dapresy and Confirmit

Dapresy

Tobi Andersson, CEO of Dapresy added, “Dapresy has comprehensive CX and market research reporting software, and Confirmit provides the technology that underpins some of the world’s most sophisticated insights programs. The company has approximately 450 employees worldwide. About Confirmit. About Verdane. www.verdane.com. About Zobito.

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Verdane Merges Dapresy and Confirmit

Dapresy

Tobi Andersson, CEO of Dapresy added, “Dapresy has comprehensive CX and market research reporting software, and Confirmit provides the technology that underpins some of the world’s most sophisticated insights programs. The company has approximately 450 employees worldwide. About Confirmit. About Verdane. www.verdane.com. About Zobito.

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Net Promoter Score: What Is It, Anyway?

Oracle

Gaining information from your customers about what’s working, and what’s not, is invaluable. Yet, gleaning customer insight for your business can be difficult. ” An NPS survey asks one important question to the customer: “How likely are you to recommend our product or service to a friend or colleague?

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

His best-selling book in 2016 is called: How to Wow: 68 Effortless Ways to Make Every Customer Experience Amazing. Aimee Lucas is an experience management researcher, advisor, trainer, and speaker. As part of Qualtrics’ XM Institute, she focuses her efforts on helping organizations optimize their experience management (XM) programs.

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

His best-selling book in 2016 is called: How to Wow: 68 Effortless Ways to Make Every Customer Experience Amazing. Aimee Lucas is an experience management researcher, advisor, trainer, and speaker. As part of Qualtrics’ XM Institute, she focuses her efforts on helping organizations optimize their experience management (XM) programs.