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Addressing AI Hallucinations for Improved Business Performance

InMoment XI

Random hallucination occurs when the model’s output has no connection with the prompt. This information is false since it was the European Southern Observatory’s Very Large Telescope (VLT) that took the first photos of an exoplanet back in 2004! Factual contradiction is when an LLM produces an incorrect answer as fact.

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Enterprise-grade natural language to SQL generation using LLMs: Balancing accuracy, latency, and scale

AWS Machine Learning

Determine query dialect and connection information For each data domain, the database server metadata (such as the SQL dialect and connection URI) is captured during use case onboarding and made available at runtime to be automatically included in the prompt for SQL generation and subsequent query execution.

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Modernizing the Library Experience, With Alison Circle – CB006

Customer Bliss

In 2004 she joined CML as Director of Marketing and Strategic Planning. You can connect with Alison on LinkedIn. That was in 2004 — and to a large extent she’s still working on elements of those plans. For 13 years she was National Marketing Director for Garrison Keillor and “A Prairie Home Companion.”.

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How customer intelligence software helps companies fight the survey epidemic

Alida

They are impersonal and generic , not connected to the data or experience of the individual customer. Even the venerable Pew Research has seen its response rate plummet from 36 percent in 1997 to only nine percent in 2004. They appear out of nowhere , uninvited, and most often, unwelcome. The result of the survey epidemic?

Software 169
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Proving the ROI of the Chief Customer Officer Role, With Enrique Gomez Alonso – CB71

Customer Bliss

Before joining Zurich he worked from 2004 to 2015 at Vodafone Spain in several roles such as Head of Customer experience, Head of Strategic Planning or Head of Competitive and Business Intelligence.

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Emotional Branding Case Studies to Emulate Great Customer Experience

Win the Customer

In 2004, Unilever brand Dove conceived the Dove Campaign for Real Beauty , which promoted the company’s products by changing the emotions associated with personal care and beauty products. With this focus, Dove has repackaged the emotions associated with its products, connecting its brand with feelings of self-esteem.

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How to Create a Successful Customer Loyalty Program

Michelli Experience

Having worked with Starbucks since 2004, as I began my journey to my first of two books about them ( The Starbucks Experience and later Leading the Starbucks Way ), friends and colleagues are quick to contact me whenever Starbucks makes the news. That goes for both good and bad news!