article thumbnail

Fine-tune and Deploy Mistral 7B with Amazon SageMaker JumpStart

AWS Machine Learning

What is Mistral 7B Mistral 7B is a foundation model developed by Mistral AI, supporting English text and code generation abilities. It supports a variety of use cases, such as text summarization, classification, text completion, and code completion. billion in 2004, 2003, and 2002. billion, $1.5 billion, and $1.8

Training 107
article thumbnail

Part 3: B2B Customer Support Transformation Imperatives

Team Support

This blog series aims to break down the main principles of the new comprehensive study of the Support industry that is now available for download. Part 1 explores the transition of support from a reactive transactional model to a more proactive and preventive approach. of companies offer both phone and electronic channels for support.

B2B 64
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

This is Digital, Episode 25: The Chief Digital Officer's Role in Disruption and Culture

West Monroe

We think of ourselves as the OG digital disruptor because we started premium cosmetics for $1 back in 2004, when e-commerce wasn’t nearly as popular as it is today. I’d love for you to share your origin story and how you managed to keep the same sensibility over all these years. We stand for it because it’s in DNA.

Culture 52
article thumbnail

Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

At Storyminers, we are grateful for the acknowledgement, and we realize the real credit goes to the professionals on the front lines of the daily challenge to win support for the ideas that will positively change companies and deliver more value to customers. She has served clients as an independent consulting partner since 2004.

article thumbnail

10 Big Companies That Outsource to India and Their Struggles

Magellan Solutions

Some of the most common outsourced services are data processing, photo editing, e-commerce management , website design, and search engine marketing. There are many reasons why some US companies outsource their IT support to India. The deal included services such as IT help desk, desk-side services, and application support.

Company 64
article thumbnail

Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

At Storyminers, we are grateful for the acknowledgement, and we realize the real credit goes to the professionals on the front lines of the daily challenge to win support for the ideas that will positively change companies and deliver more value to customers. She has served clients as an independent consulting partner since 2004.

article thumbnail

Customer Experience Is Either Everybody’s Business, or Nobody’s Business

CX University

Businesses that have maintained an above-average American Customer Satisfaction Index (ASCI) in their industry for the ten years between 2004 and 2014, have delivered 400% the returns to shareholders as those with average scores (McKinsey, Putting customer experience at the heart of next-generation operating models).