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Getting what you pay for: How Amazon’s membership fee retains customer loyalty

Service Untitled

Say it anyway you want, but the best part of any kind of loyalty program is the money a customer saves versus the cost of the rewardsprograms. Since 2005, the number of items eligible for unlimited free Two-Day Shipping has grown from one million to over 20 million.

Loyalty 58
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Brand Move Roundup – June 15, 2020

C Space

“Band-Aid is dedicated to inclusivity and providing the best healing solutions in colors that recognize a range of skin tones,” said Megan Koehler, communications leader at Johnson & Johnson Consumer Health. Starbucks’s investment in mobile orders and its digital rewards program was already paying off pre-pandemic.

Brands 52
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Loyalty Coalitions V3.0: greater benefits for consumers and brands

Currency Alliance

Even though Plenti failed[i], Amex’s effort showed belief in the coalition model by one of the biggest names in reward programs. Powerful consumer brands, meanwhile, are building their own coalitions. The “Marriott More” program allows its members to earn and redeem points on everyday retail purchases[iii].

Loyalty 36