2006 CRM Culture 
Service Untitled
OCTOBER 25, 2010
Now we have progressed to a Social Customer Relationship Management (Social CRM) which takes us from the original CRM and now adds new communication channels via the social web to concentrate on better customer relationships. Company Support – Social CRM can track keywords and give continued support about a product.
Service Untitled
MARCH 4, 2009
I think this is very seperate from the two reasons you provide, and the more laid-back cultures are probably lower on the list than those with more “Rigid&# cultures. What I know from dealing with many multinational companies is culture and expectations play a big part. In Europe it is not.
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Service Untitled
SEPTEMBER 13, 2010
Leave a Reply « Listening to customer feedback through surveys Is CRM the answer to better customer loyalty? You can follow any responses to this entry through the RSS 2.0 You can leave a response , or trackback from your own site.
Service Untitled
MAY 15, 2009
Home About Service Untitled Subscribe for Free Consulting Contact Archives Use Glass Doors to Improve Accessibility Douglas May 15, 2009 Culture No Comments In my post on Wednesday , I touched on what I think is an important aspect of manager accessibility, a physically inviting workplace.
Service Untitled
MARCH 10, 2010
The offbeat humor fits the quirky culture of Zappos. The culture of the company is what the company is all about, and as new employees train with two weeks of classroom training and two weeks of practical knowledge answering customer calls, they are offered money to the tune of $1000 to quit if they feel they do not fit with the culture.
Service Untitled
APRIL 30, 2009
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Service Untitled
SEPTEMBER 21, 2010
Home About Service Untitled Subscribe for Free Consulting Contact Archives Employing company vision in customer service training Cheryl September 21, 2010 Culture , Customer Satisfaction , Customer Service , Hiring & Training 1 Comment Every company needs a motivational vision; what you want your company to ultimately become.
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