Remove 2006 Remove Customer Experience Professionals Remove Leadership Remove Management
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Top women CXOs

CloudCherry

In-depth neuroscience researches tell us that there are biological differences in the way a woman and a man would think but that does not prove men and can soar higher than women in leadership capabilities. She is the Founder and President of CustomerBliss, and the Co-Founder of The Customer Experience Professionals Association.

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Book Review – Chief Customer Officer 2.0 – How to Build Your Customer Driven Growth Engine

ijgolding

Re-branding a Marketing professional, or a Customer Service professional a CCO does not mean they have the competencies required to fulfill the role. Fortunately help is at hand – and has been since 2006. Deliver one-company consistent and desired experiences. Enabling employees to deliver value.

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CCO Forum 2017: Why you need a Chief Customer Officer

Customer Bliss

Jeanne is an accomplished thought leader on customer-centric business strategy and has written several books in this space including the groundbreaking, “ Chief Customer Officer” (Jossey-Bass, 2006) and her latest book, “ Chief Customer Officer 2.0 ”. What’s driving this?