Remove 2006 Remove Customer Experience Professionals Remove Management Remove ROI
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CCO Forum 2017: Why you need a Chief Customer Officer

Customer Bliss

Although many executives and business leaders are likely to agree with this notion, very few have successfully harnessed this belief and elevated the strategic importance of the customer’s needs to great effect. Corinium: How would you describe the evolution/progression of the Customer Experience in the last 12 to 18 months?

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Loving Suppliers for Customer Experience Excellence

ClearAction

If every company has no intention of loving their suppliers, then what's the point of B2B companies trying to be loved their customers? Customer-centric culture means your entire company conducts their work with your customers' well-being in mind. What happens with finance-centric supplier management?