Service Untitled

SEPTEMBER 17, 2010

Service Untitled The blog about customer service and the customer service experience. According to The Australian , the company now plans to spend $100 million over the next four years to improve their customer service. Brookes also plans to equip 65 stores with 4,000 touch screen registers.

Poor Customer Service 42

Poor Customer Service Customer Service Retail Rewards Programs 42

Service Untitled

APRIL 14, 2010

Service Untitled The blog about customer service and the customer service experience. Their rewards program provides 2 points for every dollar spent at Nordstrom’s and provides for 1 point when I use the card elsewhere. Homebuyer tax credit provides customer service opportunities The U.S.

Rewards Programs 41

Rewards Programs Hotels Travel Airlines 41

Service Untitled

JULY 30, 2010

Service Untitled The blog about customer service and the customer service experience. Customer loyalty programs are showing up everywhere. In addition these programs can provide a great measuring tool. Here are a few examples: Membership programs provides special incentives.

Loyalty Programs 41

Loyalty Programs Rewards Programs Loyalty Exercises 41

Service Untitled

OCTOBER 15, 2010

Service Untitled The blog about customer service and the customer service experience. Granted, there is a rewards program, but my usual discount is $1.50, and I have to use it within a few weeks otherwise the offer expires. I also purchase everything from tissues to sunscreen lotions.

Rewards Programs 44

Rewards Programs Loyalty Loyalty Programs Exercises 44

Service Untitled

SEPTEMBER 21, 2010

Service Untitled The blog about customer service and the customer service experience. Almost any company will state on a mission statement their commitment to excellent customer service, but how many of those organizations follow through on that campaign? .

Company 47

Company Customer Service Representative Customer Service Training Training 47