Comm100
NOVEMBER 13, 2022
Today’s customers look for fast, convenient, and personalized support that allows them to connect with brands how, where, and when they want. 99% of customers now believe that companies need to improve their service and support. In 2021, this meant that 48% of organizations diversified the digital channels they support.
AWS Machine Learning
JULY 15, 2024
Innovations like this are why we’ve been partnered with AWS since the beta in 2006.” – Andrew Laffoon, CEO, Mixbook Conclusion Mixbook started experimenting with AWS generative AI solutions to augment their existing application in early 2023. He has enjoyed a 30-year career architecting interactive and e-commerce designs for top brands.
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Susan Abbott
JUNE 9, 2015
The first web marketplaces democratized the ability to sell physical goods, such as E-Bay (founded 1995) and Etsy (founded 2005). Originally launched as a platform to support virtual work in 1999, ELance really took off when it launched the vendor management system, creating a marketplace.
NetBase
NOVEMBER 9, 2018
Though there were additional reports of needles in strawberries, affecting several other brands, consumer support is exactly what we’re seeing with strawberries in the aftermath of this devious act. Strawberry lovers have taken to social in support of their favorite fruit. Love is Stronger than Foul Play. Not every brand fares so well.
LiveChat
APRIL 3, 2017
Before the cloud technology infrastructure platform launched publicly in 2006, it was first a way for internal teams to stop reinventing the wheel when they set out to build a new product. If you’re having an issue with your tablet, you’re just one click away from immediate support. It doesn’t get any better than that.
SurveySparrow
FEBRUARY 23, 2024
Source: Jotform Jotform was founded by Aytekin Tank in 2006. Source: Wufoo This Cloud-based form builder was founded in 2006 by the trio- Chris Campbell, Kevin Hale, and Ryan Campbell and was acquired by SurveyMonkey in 2011. Pros Customer Support: Some users praised their customer service in a g2 review. G2 Rating: 4.7/5
SurveySparrow
JANUARY 25, 2024
Formstack has evolved as a form builder since being founded in 2006 by Ade Olonoh. Cons Customer Support: Some customers think that they lack in the customer service and support arena. Source – jotform.com This San-Francisco based company, just like its contender here, was founded by Aytekin Tank in 2006.
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