Comm100

NOVEMBER 13, 2022

Today’s customers look for fast, convenient, and personalized support that allows them to connect with brands how, where, and when they want. 99% of customers now believe that companies need to improve their service and support. In 2021, this meant that 48% of organizations diversified the digital channels they support.

Tools 195

Tools Customer Service Tips Omni-Channel 195

SurveySparrow

FEBRUARY 23, 2024

Source: Jotform Jotform was founded by Aytekin Tank in 2006. Source: Wufoo This Cloud-based form builder was founded in 2006 by the trio- Chris Campbell, Kevin Hale, and Ryan Campbell and was acquired by SurveyMonkey in 2011. Pros Customer Support: Some users praised their customer service in a g2 review. G2 Rating: 4.7/5

Comparison 52

Comparison e-support Survey CRM 52

SurveySparrow

MAY 16, 2024

Key Features Variety of Quiz Templates: You can create personality, assessment, or score-based quizzes. Plus, they are image—and video-supported. You can set correct answers and decide a set score for each. The calculator tool lets you quickly calculate quiz scores and let your competitors know on the results page.

Tools 52

Tools Effort Score Video e-support 52

SurveySparrow

NOVEMBER 6, 2020

Roll out white labelled surveys and e mployee engagement surveys to build better employee relationships. Some of the categories in which 3rd party integrations are available are CRM, Productivity, Marketing, Support, Analytics, Workflows, Documentation, Communication, Developer Tools, etc. Use their offline survey app to collect data.

Omni-Channel 45

Omni-Channel Survey Multi-Channel Effort Score 45

SmartKarrot

JANUARY 18, 2022

Found by Chandra Mohan Grover in 2006, IBSFintech is a SaaS company that offers financial solutions for managing corporate trade finance and Forex treasury. Found by Abhijit Pattanaik in 2016, Playtonia is an e-sports platform technology company that helps online gamers connect and develop communities. IBSFintech.

Company 11

Company e-support Customer Journeys CRM 11

SurveySparrow

APRIL 19, 2024

A long-time user shared a G2 review praising the UI, sales team, and customer support. Customer Support: The sales and support team will never leave you hanging. Cons Customer Support: Certain users of G2 reviews share that the support team is not up to par. This reduces the vendors’ manual effort.

Tools 52

Tools Analytics Data e-support 52