Currency Alliance

SEPTEMBER 17, 2019

In this new content series, we show what a world-beating loyalty program would look like in four different sectors, and discuss the brands currently showing the potential to build that ‘world-beating’ program. are now ripe for inclusion in loyalty coalitions. are now ripe for inclusion in loyalty coalitions.

Loyalty Programs 40

Loyalty Programs Travel Loyalty Airlines 40

Service Untitled

SEPTEMBER 7, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives What creates customer loyalty? Cheryl September 07, 2010 Customer Satisfaction , Specific Companies No Comments Customer loyalty is the attitude of a customer when he purchases a particular product of a particular brand over another.

Loyalty 45

Loyalty Loyalty Programs Exercises Customer Satisfaction 45

Service Untitled

OCTOBER 8, 2010

Then comes the perks of loyalty; there is a greater resale value down the road, and stronger negotiating powers with the manufacturer. Another barometer of success is employee loyalty; the people working in the front lines of service need to be enthusiastic and well-trained for their positions. What creates customer loyalty?

Loyalty 41

Loyalty Competitive Advantage Loyalty Programs Exercises 41

Service Untitled

JULY 30, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Advantages of using customer loyalty programs Cheryl July 30, 2010 Customer Service , Proactive No Comments I was just at Petco to buy dog food, and the cashier asked me if I wanted to join their customer loyalty program.

Loyalty Programs 41

Loyalty Programs Rewards Programs Loyalty Exercises 41

Service Untitled

OCTOBER 15, 2010

Companies need to rethink their reward and incentive programs, and rebuild brand loyalty. photo credit: David Hilowitz Possibly Related Posts: Customer loyalty and the practical consumer Today’s economy shows that money defines customer loyalty. You can follow any responses to this entry through the RSS 2.0

Rewards Programs 44

Rewards Programs Loyalty Loyalty Programs Exercises 44

OpinionLab

MARCH 12, 2015

Since roughly 2006, Stratigent has worked with VOC vendors, such as OpinionLab , to help clients transcend the mindsets outlined above. Perhaps you’ve asked them to provide their income level or the purpose of their visit; maybe you are interested in identifying their persona or status level in your loyalty program.

Voice of Customer 68

Voice of Customer Multi-Channel Feedback Hotels 68

SurveySensum

SEPTEMBER 8, 2023

In 2006, Bain & Company conducted thorough research on Dell’s detractors and promoters. NPS increases customer loyalty: According to the 2017 Temkin research , promoters are 4.2 Engage with them through personalized communication, and exclusive offers to show your appreciation for their loyalty.

NPS 52

NPS ROI Social Media Effort Score 52