2007 Connections e-support 
Comm100
NOVEMBER 13, 2022
Today’s customers look for fast, convenient, and personalized support that allows them to connect with brands how, where, and when they want. 99% of customers now believe that companies need to improve their service and support. In 2021, this meant that 48% of organizations diversified the digital channels they support.
Kayako
JANUARY 25, 2019
W e strive to apply the lessons we learned as kids to the way that we behave at work. In 2007 Toby Cosgrove, CEO of Cleveland clinic brought all his employees together and told them – “Patients come to us for high quality care – but they don’t like us very much”. Don’t hold all the cards and keep a balance. Case Study.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
transcosmos Information Systems
JUNE 8, 2017
A study done at Leeds University in 2007 “surveyed several chatbot systems” and found that chatbots “succeed in practical domains like education, information retrieval, business, e-commerce, as well as for amusement.”. To date, chatbots can help businesses automate and speed up repetitive tasks in their customer support services.
Storyminers
JULY 6, 2020
At Storyminers, we are grateful for the acknowledgement, and we realize the real credit goes to the professionals on the front lines of the daily challenge to win support for the ideas that will positively change companies and deliver more value to customers. Flavio is the VP of Operations and Customer Support at DigiCert, Inc.,
Storyminers
JULY 6, 2020
At Storyminers, we are grateful for the acknowledgement, and we realize the real credit goes to the professionals on the front lines of the daily challenge to win support for the ideas that will positively change companies and deliver more value to customers. Flavio is the VP of Operations and Customer Support at DigiCert, Inc.,
SurveySensum
JULY 14, 2020
He specializes in customer success, customer experience, SaaS start-ups, B2B & B2C marketing strategy, and e-commerce. He is currently at Forrester as a Senior Customer Experience Advisor where he is supporting Senior CX Leaders from FTSE 500 companies across the EMEA region. LinkedIn: [link]. Website : [link]. LinkedIn : [link].
SurveySensum
JUNE 4, 2024
Popular tools like Qualtrics, Medallia, etc are not suitable for the needs of small businesses as they are expensive, and have way too advanced features with extra price and also without any implementation support or CX consultation. The connection with Google Sheets and Zapier works seamlessly. G2 Review : 4.5/5
Expert insights. Personalized for you.
242 
Let's personalize your content