CX Centric

FEBRUARY 11, 2021

Speaking to many business leaders especially in my part of the world, I am always keen to find out the overall culture that they set out to create. In late 2007 there was a study which said that 70 per cent of IT projects were over budget or delayed. We have a nice roadmap, we are generally delivering against the roadmap, life is good.

Culture 105

Culture Leadership Roadmap Customer Centricity 105

DCX

DECEMBER 3, 2024

Transportation : The notion of car ownership is deeply ingrained in many cultures, but what if there was a way for people to have guaranteed, on-demand transportation without owning a car? It’s about building a culture where challenging the status quo is not just accepted but expected. Today, that concept has become the norm.

Customer Experience 52

Customer Experience Exercises Transportation Entertainment 52

Magellan Solutions

AUGUST 31, 2022

The Queensland government hired IBM in December 2007 to create a payroll system for the Queensland Health Department. Hertz had created business plans, outlined objectives, and created roadmaps to expand its platform offerings. When you outsource, you must deal with businesses that have various cultures, working methods, etc.

Examples 75

Examples Case Study How To Banking 75

SurveySensum

JULY 14, 2020

She strongly believes that corporate culture and employee experience directly impact customer experience. An international Customer Experience Strategy Expert and Customer-Centric culture transformation Specialist, Olga Guseva is a Keynote Speaker, internationally published Author, Blogger, and Consultant. LinkedIn : [link].

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132

Confirmit

JULY 11, 2017

Back in 2007, the idea of being acquired by this larger company from Oslo was pretty daunting. Culturally, it was a great fit which explains why, a decade and a major office move later, there are still so many former Pulse Train team members still here. As it happened, there was no need to be concerned.

Training 40

Training Roadmap Technology Culture 40

Confirmit

JULY 11, 2017

Back in 2007, the idea of being acquired by this larger company from Oslo was pretty daunting. Culturally, it was a great fit which explains why, a decade and a major office move later, there are still so many former Pulse Train team members still here. As it happened, there was no need to be concerned.

Training 40

Training Roadmap Technology Culture 40

GlowTouch

JUNE 24, 2021

Essentially, we turn your product roadmap, user feedback and OS updates into a better mobile app by implementing new features and fixes, extending the life of your application and enhancing your user experience. Many have been with us from the start; they stay because we treat them right and have built a culture of delighting our clients.

Social Media 52

Social Media Roadmap User Experience Healthcare 52