CX Success Stories – HOLT CAT
Daniel Group
SEPTEMBER 23, 2021
So, for some context, I joined Holt in 2008, January of 2008. And I had come from a career in telecom where we’d done a number of mergers, major mergers and acquisitions, and in the context of doing that, we would always go in and look at what the customer base is. How do we know how we’re doing?”
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