Wootric CX Blog

FEBRUARY 14, 2019

Director Analyst: Senior research analyst & executive advisor on Customer Experience at Gartner. He has implemented successful CX, VoC, social media and marketing programs and led highly-engaged teams, both co-located and remote around the globe. Lisa also contributes to social good movements throughout the Bay Area.

Customer Journeys 67

Customer Journeys Consulting Customer Experience Professionals Chief Customer Officer 67

NobelBiz

FEBRUARY 22, 2023

Given the ongoing evolutions in the online and digital worlds, using telephony, Webchat and social media to maximize business development is ideal for improving your company’s customer service and also the customer experience. How to solve it? Of course, it doesn’t come without its challenges and difficulties!

Call Center 52

Call Center Customer Service Contact Center Social Media 52

Magellan Solutions

JULY 5, 2021

Eastvantage is a Euro-Filipino outsourcing firm that offers the following service to SMEs: Customer Care Support. Aside from customer service, they also excel in the following service: Virtual Assistants . Social Media Experts. Social Media Marketing. Eastvantage Business Solutions. Data Scientists,

Call Center 40

Call Center Company Omni-Channel e-support 40

NobelBiz

MAY 17, 2022

Given the ongoing evolutions in the online and digital worlds, using telephony, Webchat and social media to maximize business development is ideal for improving your company’s customer service and also the customer experience. How to solve it? Of course, it doesn’t come without its challenges and difficulties!

Call Center 52

Call Center Customer Service Contact Center Social Media 52

Storyminers

JULY 6, 2020

We documented why we chose each of these customer service leaders in detail along with where to follow them on social media below. Adam Toporek is an internationally-recognized customer service expert, keynote speaker, and frontline trainer who helps organizations get results by thinking differently about customer service.

Customer Experience 147

Customer Experience Customer Service Social Media Consulting 147

Storyminers

JULY 6, 2020

We documented why we chose each of these customer service leaders in detail along with where to follow them on social media below. Adam Toporek is an internationally-recognized customer service expert, keynote speaker, and frontline trainer who helps organizations get results by thinking differently about customer service.

Customer Experience 130

Customer Experience Customer Service Social Media Consulting 130

NetBase

JUNE 25, 2019

And they’re limited to social media posts only. It analyzes all sources of customer experience data , including social media, ratings and reviews, and internal data sources as well. How about: NetBase. sec Search all data from 2008 to now. 20 sec Search all data from 2008 to now.

Analytics 73

Analytics Social Media Innovation e-support 73