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7 Lessons To Learn From Starbucks NPS To Boost Your Customer Loyalty

SurveySensum

Back in 2008, the former CEO of Starbucks launched the “My Starbucks Idea” – platform, where customers can come together to give suggestions and recommendations to the company. The app’s fun and interactive interface and progress tracking add an element of gamification, making the reward system much more engaging.

NPS 52
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Why Building a Community Is Crucial for Your Brand

LiveChat

One way to do this is by introducing gamification into your community, with the most active members gaining upgrades on their current plans of your product, for example. As a consequence, LEGO launched its Ideas platform in 2008. You can encourage your people to spread the word about the brand. Let the community shape your brand.

Brands 69
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Celebrating 10 Years of the Lithosphere!

Lithium

Our community instance that had began in 2006 had no named business stakeholder, no Community Manager, and no real business objectives before it morphed into the Lithosphere as we know it in 2008. There are so many others that came along from 2007 through 2008 that are part of the Lithosphere’s story too.

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Celebrating 10 Years of the Lithosphere!

Lithium

Our community instance that had began in 2006 had no named business stakeholder, no Community Manager, and no real business objectives before it morphed into the Lithosphere as we know it in 2008. There are so many others that came along from 2007 through 2008 that are part of the Lithosphere’s story too.

article thumbnail

Celebrating 10 Years of the Lithosphere!

Lithium

Our community instance that had began in 2006 had no named business stakeholder, no Community Manager, and no real business objectives before it morphed into the Lithosphere as we know it in 2008. There are so many others that came along from 2007 through 2008 that are part of the Lithosphere’s story too.

article thumbnail

Celebrating 10 Years of the Lithosphere!

Lithium

Our community instance that had began in 2006 had no named business stakeholder, no Community Manager, and no real business objectives before it morphed into the Lithosphere as we know it in 2008. There are so many others that came along from 2007 through 2008 that are part of the Lithosphere’s story too.

article thumbnail

Celebrating 10 Years of the Lithosphere!

Lithium

Our community instance that had began in 2006 had no named business stakeholder, no Community Manager, and no real business objectives before it morphed into the Lithosphere as we know it in 2008. There are so many others that came along from 2007 through 2008 that are part of the Lithosphere’s story too.