7 Lessons To Learn From Starbucks NPS To Boost Your Customer Loyalty
SurveySensum
JULY 9, 2024
Back in 2008, the former CEO of Starbucks launched the “My Starbucks Idea” – platform, where customers can come together to give suggestions and recommendations to the company. The app’s fun and interactive interface and progress tracking add an element of gamification, making the reward system much more engaging.
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