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7 Lessons To Learn From Starbucks NPS To Boost Your Customer Loyalty

SurveySensum

That’s exactly what the program Starbucks did with its My Starbucks Idea. Back in 2008, the former CEO of Starbucks launched the “My Starbucks Idea” – platform, where customers can come together to give suggestions and recommendations to the company. Customizable Menu What’s the best part about going to Starbucks?

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