2009 2019 Chatbots Customer Base 
CSM Magazine
JUNE 27, 2018
A Gartner report, sponsored by Tealium: ‘ 100 data and analytics predictions for 2021 ‘ forecasts that ‘By 2019 more than 10% of IT hires in customer service will mostly write scripts for bot interactions’ and ‘By 2020, AI will disrupt the jobs of 1,000,000 phone-based customer support agents.’.
Comm100
NOVEMBER 23, 2020
Founded in 2009 in Vancouver, Canada, Comm100 was launched as a live chat and email ticketing solution aimed at helping businesses stay ahead of the digital curve. Since then, Comm100 has kept true to its mission by expanding its offerings to meet the evolving needs of customer service teams. 24/7 customer support : ?
Expert insights. Personalized for you.
40 
Let's personalize your content