2009 Analytics Reference Technology 
CSM Magazine
NOVEMBER 27, 2020
The webinar participants were asked whether insurers were using technology such as chatbots and conversational AI to triage customer enquiries coming into the contact centre, so that routine enquiries could be answered via a digital assistant, allowing contact centre colleagues to focus on the most critical calls.
ClearAction
NOVEMBER 13, 2014
Its growth was initially driven by the proliferation of marketing technology and increased pressure from the C-suite to prove the value of marketing and contribute to the bottom-line. MO professionals’ career paths sometimes originate in Finance, IT, Sales Operations and other analytical or process-oriented roles.
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Gainsight
OCTOBER 23, 2019
If I was to tell you in 2009 that in just a few years there would be a new category of software almost as prolific as CRMs, customer support, and project management software you wouldn’t have believed me. I started the task of researching each vendor, ready to categorize the solutions for each reference. But, something didn’t add up.
Customer Guru
FEBRUARY 23, 2018
We engage agents and equip them with the basic technology to enable them to access very reliable, state of the art financial services to send or receive money, save money for emergencies or towards a goal and pay bills conveniently. Zoona wants to help such entrepreneurs to make a difference within these communities.
C Space
JULY 7, 2020
33% of CMOs now cite brand strategy as their most vital strategic capability, surpassing analytics in importance. Michael Leavitt, who also served as the US secretary of Health and Human Services from 2005 to 2009. For now, the School will be referred to as City’s Business School while consultations about a new name are set in motion.
AWS Machine Learning
AUGUST 26, 2022
In the final phase of the process, the extracted and validated data is sent to downstream systems for further storage, processing, or data analytics. Refer to our GitHub repository for the full code sample. For more information, refer to Textract Response Parser and Textractor. Extract data from a mortgage note.
NobelBiz
APRIL 9, 2024
Call center compliance refers to the adherence to laws, regulations, and standards governing the operations of call centers. Leveraging AI Speech Analytics Tools: AI-powered speech analytics tools enable call centers to analyze and interpret customer interactions, identify compliance risks, and improve agent performance.
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