How to Impress Your Customers with Jon Picoult
Kustomer
JANUARY 20, 2022
A successful team of agents needs the right tools to better educate their customers, ranging from a chatbot that helps with simpler issues, to an omnichannel experience that lessens customer effort. We often talk about metrics that our e-team doesn’t really care about.” Jon Picoult: (02:09). That it’s real?
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