DCX

AUGUST 20, 2024

The "30 Days to Greater Influence" e-course isn't for everyone. I’m so confident in the value of this course that I’m offering it at no cost. ” The result was a growth in market capitalization from about $150 billion in 2009 to about $350 billion today. Let’s go!

Customer Journeys 52

Customer Journeys e-support Customers Exercises 52

Comm100

NOVEMBER 23, 2020

Founded in 2009 in Vancouver, Canada, Comm100 was launched as a live chat and email ticketing solution aimed at helping businesses stay ahead of the digital curve. It’s intuitive and designed so well for managing customer support tickets” Freshdesk also gets points for its gamification features that help increase agent productivity.

Comparison 130

Comparison System Knowledge Base Omni-Channel 130

SurveySensum

JULY 14, 2020

He is the author of ‘Be Your Customer’s Hero’, the founder of the popular Customers That Stick® blog, the Co-Host of the Crack the Customer Code podcast, and the creator of multiple virtual training courses on customer service and experience. Also, he is running the planning course of Emotive CX for Customer Interaction. .

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132