Natalie Petouhof

MARCH 6, 2017

Winning leaders have realized the value of a strong and effective culture as a crucial, competitive advantage. I’ve written return on investment models for the value of human capital. The speakers will share research, insights and strategies for building the culture of a company that magnetically attracts the top talent.

Culture 40

Culture Company Competitive Advantage Conference 40

ClearAction

OCTOBER 1, 2018

Artificial intelligence, digitalization, emerging technologies, the sharing economy, and other trends won’t solve what’s shown in these studies: “Only 20% of companies scored 9-10 for seeing a Return on Investment, with a significant 14% of companies scoring 0-2. Faulty CXM Trajectory.

Customer Experience 63

Customer Experience Effort Score ROI Study 63

Grade.us

JUNE 2, 2020

Review feedback and generation Surveys Review and reputation monitoring Measure and reporting Review promotion and marketing Automation and integrations Point-of-sale (POS) integrations Rest API access. They pivoted in 2009, shifting their focus to lead generation via a pay-per-call business model. per location $199 per mo.,

Software 47

Software Management Net Promoter Score Multi-Channel 47