Remove 2009 Remove Customer Base Remove Return on Investment Remove Wait Times
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How to Improve Customer Service – A Complete Guide of Tools, Tech & Tips

Comm100

Chat concurrency also allows agents to handle multiple chats at once, allowing agents to keep queues down and begin responding to customers as soon as possible. . The efficiencies of live chat also mean a high return on investment (ROI) for the technology. Founded: 2009. Headquartered: Vancouver, British Columbia, Canada.

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