2009 e-support Effort Score Sales 
DCX
AUGUST 20, 2024
The DCX Newsletter is a reader-supported publication. Please consider joining the community as a paid subscriber to support the continued creation of posts like this. The "30 Days to Greater Influence" e-course isn't for everyone. well, jam sales? Weekly inspiration, education, and coaching for customer-obsessed leaders.
Comm100
NOVEMBER 13, 2022
Today’s customers look for fast, convenient, and personalized support that allows them to connect with brands how, where, and when they want. 99% of customers now believe that companies need to improve their service and support. In 2021, this meant that 48% of organizations diversified the digital channels they support.
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SurveySensum
JULY 14, 2020
He specializes in customer success, customer experience, SaaS start-ups, B2B & B2C marketing strategy, and e-commerce. Shane Goldberg has 20 of experience across customer experience, business improvement, sales operations, and product management. LinkedIn: [link]. Website : [link]. Website : [link]. LinkedIn : [link].
ClearAction
NOVEMBER 16, 2023
Voice of Customer Maturity: Ultimate Guide Lynn Hunsaker Voice of customer maturity is not about scores, real-time feedback, response rates, listening posts, benchmarks, or comparisons of B2B versus B2C trends. So, what does it mean? Let’s look at a sports analogy for enlightenment. Why not make this your target for THIS year?
SmartKarrot
JANUARY 18, 2022
Found by Manohar Chapalamadugu in 2013, Agile CRM is an Indian SaaS company known for its sales and marketing solutions designed for SMBs. The company aims at providing a single platform for automated marketing, sales, and other services. The SaaS company arranges and promotes a variety of e-sports leagues for gamers.
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