NICE inContact

AUGUST 23, 2019

Gen-Z was born between 1996 and 2010, with the oldest workers of the era being 23 years of age, and prime entry-level job candidates in your contact center. To cater to both generations, you need to provide up-to-date communication solutions in your contact center. Gamification is one key way to do so.

Contact Center 137

Contact Center Gamification Management Social Media 137

NICE inContact

AUGUST 23, 2019

Gen-Z was born between 1996 and 2010, with the oldest workers of the era being 23 years of age, and prime entry-level job candidates in your contact center. To cater to both generations, you need to provide up-to-date communication solutions in your contact center. Gamification is one key way to do so.

Contact Center 136

Contact Center Gamification Management Social Media 136

Comm100

NOVEMBER 23, 2020

As another 2020 live chat customer writes: “Comm100 is easily customizable and satisfies all of our needs for a customer-facing communication solution. Freshdesk is a cloud-based support software that was founded in Chennai, India, in 2010. It’s become a central place for all our customer communications.

Comparison 130

Comparison System Knowledge Base Omni-Channel 130

Lithium

DECEMBER 7, 2018

I would tell them, “ ask me on the community, and I will answer you there. Initially, I received some pushback from people I was corresponding with when I dropped that line on them, but I continued to enforce this new way of communicating with me. There have now been close to 20 Lithium Oracles ranks bestowed since then.

Gamification 40

Gamification B2B Guidelines Government 40

Lithium

DECEMBER 7, 2018

I would tell them, “ ask me on the community, and I will answer you there. Initially, I received some pushback from people I was corresponding with when I dropped that line on them, but I continued to enforce this new way of communicating with me. There have now been close to 20 Lithium Oracles ranks bestowed since then.

Gamification 40

Gamification B2B Guidelines Government 40

Lithium

DECEMBER 7, 2018

I would tell them, “ ask me on the community, and I will answer you there. Initially, I received some pushback from people I was corresponding with when I dropped that line on them, but I continued to enforce this new way of communicating with me. There have now been close to 20 Lithium Oracles ranks bestowed since then.

Gamification 40

Gamification B2B Guidelines Government 40

Lithium

DECEMBER 7, 2018

I would tell them, “ ask me on the community, and I will answer you there. Initially, I received some pushback from people I was corresponding with when I dropped that line on them, but I continued to enforce this new way of communicating with me. There have now been close to 20 Lithium Oracles ranks bestowed since then.

Gamification 40

Gamification B2B Guidelines Government 40