Acing Omnichannel Support in SaaS
GetFeedback
JULY 25, 2018
trillion in revenue is up for grabs as “always on” consumers look for brands mastering CX via various channels and touchpoints. What’s more: since 2010, Accenture data shows the switching economy has increased more than 29%—and only 11% of U.S. And how can businesses win back customer loyalty? What is omnichannel support?
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