Seeking a New VOC Vendor? Here’s How to Make the Transition
CloudCherry
JANUARY 22, 2020
A recent Forrester white paper entitled How to Transition Your Voice-Of-The-Customer Vendor explains that “failure is not always the vendor’s fault.” Here’s how to get started. With a clear way to measure your transition, you’ll be able to determine when your VoC program begins to produce a return on your investment.
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