Vonage

OCTOBER 2, 2017

Companies are not the only ones with information, power and technology. Technology has disrupted the status quo, shifting the balance of power between business and customer in favour of consumers. Plus, Generation C are much more in control of their online experience than ever before.

Social Media 120

Social Media Multi-Channel Consumers Connections 120

Vonage

JULY 31, 2017

Companies are not the only ones with information, power and technology. Technology has disrupted the status quo, shifting the balance of power between business and customer in favour of consumers. Plus, Generation C are much more in control of their online experience than ever before.

Social Media 120

Social Media Multi-Channel Consumers Connections 120

Answer Dash

MAY 7, 2018

Now, more than ever, optimizing customer experience should be a #1 business priority. Today’s customer expectations are continuously on the rise, and a positive online experience could mean the difference between a conversion and a lost customer.

Trends 54

Trends Customer Experience B2C B2B 54

Oracle

APRIL 3, 2018

Since 2011, the company has been investing in technology and processes to provide the best commerce experience to its clients. In 2005, it was the first store to sell women’s shoes online in Brazil and from 2010 on it started to offer clothes and accessories, becoming more than a footwear business.

Fashion 50

Fashion Retail Data Ecommerce 50

CSM Magazine

DECEMBER 5, 2017

In other words, 61 percent of Gen Z can’t go more than eight hours without being online. This Time It’s Personal: Gen Z is 25 percent more likely than other generations to provide personal information to gain a more predictive, personalised online experience. WPEngine.com.

Entertainment 40

Entertainment Social Media Study Online Experience 40

Kitewheel

JULY 2, 2020

To thrive, retailers must have a successful online store. The online experience for many brands has already had an impact on customer behavior, but COVID-19 has accelerated the need to build better digital retail experiences. Doing this requires attracting, converting, and engaging both new and existing customers.

Retail 52

Retail Social Media Consumers Study 52

AWS Machine Learning

DECEMBER 4, 2024

The structured dataset includes order information for products spanning from 2010 to 2017. In contrast, the online reviews cite many issues with the website and mobile app like slow loading times, crashes, poor search functionality, and difficulties during checkout.

Knowledge Base 101

Knowledge Base Sales Analytics Survey 101