Remove 2012 Remove Customer Experience Management Remove Customer Voice Remove Voice of Customer
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Learn How Improved Daily Customer Interactions Set Navistar Apart From Their Competition!

Daniel Group

And so Navistar, International Trucks, IC Bus, we actually… We had some challenges on some in engine performance probably about 2012. And when we were coming through that, I think one, we appreciated the importance of customer experience through that. Again, very challenging time for us and our dealers.