Eptica

SEPTEMBER 30, 2015

The balance of power has changed – your brand is what your customers say it is, rather than how you define it within your organization. This makes the customer experience vital to building and developing brand values – annoy enough consumers through poor service or behavior and your reputation will suffer, perhaps fatally.

Omni-Channel 48

Omni-Channel Customer Experience Social Media Knowledge Base 48

Magellan Solutions

AUGUST 5, 2022

All the while protecting people, assets, and brand value. On top of that, we are a certified ISO 27001:2013 and HIPAA-compliant company. At Magellan Solutions , we combine technology such as ACD, CRM, and IVR with agent skills. Tenurity is an organization’s capacity to swiftly adjust to changes.

Call Center 40

Call Center Banking Innovation System 40

SmartKarrot

JANUARY 5, 2021

Being an esteemed leader and strategically managing the Customer Success teams at eminent organizations throughout the past few years of her career, she has successfully pioneered the art of transforming customer experiences into personalized brand value generation tactics. Kristen Hayer. Irit Eizips.

Customer Success 21

Customer Success Chief Customer Officer Leadership B2B 21