InMoment XI
MAY 4, 2022
This is hardly a way to build loyalty, and the pressure to keep calls short contributes to the call center industry having the highest turnover of industries worldwide. (In In a 2016 post Talkdesk , a provider of call center solutions, reported the yearly turnover as 30-45%, double or triple that of all U.S.
TechSee
DECEMBER 5, 2017
Founded in 2001, Fonolo’s cloud-based call center solutions provide companies with visual dialing and virtual queuing services. Contact Centers appreciate: “TechSee empowers our agents to provide a more effective and efficient service and a better customer experience to our clients.
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Magellan Solutions
JULY 19, 2021
ISO/IEC 27001:2013. ISO/IEC 27001:2013. • Magellan Solutions. Medical Consultation Solutions. Healthcare Call Center Support. • How much is the cost for healthcare call center solutions and its services? . • Provider Enrolment & Credentialing. Revenue Cycle Management. SOC 1&2.
Talkdesk
AUGUST 8, 2019
Founded in 2013, Lineten brings together the best delivery companies and POS integrations shaping the future of the e-commerce industry. What did you have before and what was the main driver for a call center solution? Earlier this month we sat down with the charming Quaid Combstock, Growth Lead at Lineten.
Magellan Solutions
APRIL 24, 2021
ISO/IEC 27001:2013. ISO/IEC 27001:2013 is the security standard for Information Security Management Standards (ISMS). Healthcare companies that are ISO/IEC 27001:2013 certified passed the numerous regulatory and legal requirements that relate to security of information.
Magellan Solutions
APRIL 8, 2021
ISO 27001:2013 certification and HIPAA compliance are good examples. Look for a contact center that wants to grow with you. Magellan Solutions is a BPO company based in the Philippines. We guarantee the quality of service, and our company is ISO 27001:2013-certified and HIPAA-compliant.
Magellan Solutions
MARCH 29, 2021
If they are not trustworthy enough to take calls, why do you even need to hire them? If a company is ISO 27001:2013-certified and HIPAA-complian t, it is a good sign that they can give you what you wanted and more. Magellan Solutions has a proven track record, with over 17 years of industry experience on Legal Process Outsourcing.
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