InMoment XI
MAY 4, 2022
This is hardly a way to build loyalty, and the pressure to keep calls short contributes to the call center industry having the highest turnover of industries worldwide. (In In a 2016 post Talkdesk , a provider of call center solutions, reported the yearly turnover as 30-45%, double or triple that of all U.S.
Magellan Solutions
JULY 19, 2021
ISO/IEC 27001:2013. ISO/IEC 27001:2013. • Magellan Solutions. Medical Consultation Solutions. Healthcare Call Center Support. • How much is the cost for healthcare call center solutions and its services? . • Provider Enrolment & Credentialing. Revenue Cycle Management. SOC 1&2.
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Talkdesk
AUGUST 8, 2019
Founded in 2013, Lineten brings together the best delivery companies and POS integrations shaping the future of the e-commerce industry. What did you have before and what was the main driver for a call center solution? Earlier this month we sat down with the charming Quaid Combstock, Growth Lead at Lineten.
TechSee
DECEMBER 5, 2017
Founded in 2001, Fonolo’s cloud-based call center solutions provide companies with visual dialing and virtual queuing services. Contact Centers appreciate: “TechSee empowers our agents to provide a more effective and efficient service and a better customer experience to our clients.
Call Experts
SEPTEMBER 8, 2023
Mindsight explains that the Final Omnibus Rule, passed in 2013, dictated that all service providers handling medical information adhere to HIPAA guidelines. According to LinkedIn , ⅔ of all US hospitals employ call centers, increasing the importance of HIPAA compliance in the professional call center arena.
Magellan Solutions
APRIL 24, 2021
ISO/IEC 27001:2013. ISO/IEC 27001:2013 is the security standard for Information Security Management Standards (ISMS). Healthcare companies that are ISO/IEC 27001:2013 certified passed the numerous regulatory and legal requirements that relate to security of information.
Magellan Solutions
APRIL 8, 2021
ISO 27001:2013 certification and HIPAA compliance are good examples. Look for a contact center that wants to grow with you. Magellan Solutions is a BPO company based in the Philippines. We guarantee the quality of service, and our company is ISO 27001:2013-certified and HIPAA-compliant.
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