InMoment XI

MAY 4, 2022

Leaders who genuinely care about their people—who are “plugged in” to their organizations and listen to their employees for suggestions on how to improve—will develop corporate cultures that naturally support the concept of the Service-Profit Chain. industries in 2013.). Change How You Account for Customer Service.

Loyalty 435

Loyalty Call Center Leadership Call Center Solutions 435

Call Experts

SEPTEMBER 8, 2023

Improves Overall Data Security Culture HIPAA compliance supports a healthy culture of data security and privacy awareness within healthcare organizations. Mindsight explains that the Final Omnibus Rule, passed in 2013, dictated that all service providers handling medical information adhere to HIPAA guidelines.

Healthcare 52

Healthcare Call Center Guidelines e-support 52

TechSee

DECEMBER 5, 2017

Founded in 2001, Fonolo’s cloud-based call center solutions provide companies with visual dialing and virtual queuing services. Contact Centers appreciate: “TechSee empowers our agents to provide a more effective and efficient service and a better customer experience to our clients.

Contact Center 116

Contact Center Customer Satisfaction Self Service Technology 116

Magellan Solutions

APRIL 24, 2021

ISO/IEC 27001:2013. ISO/IEC 27001:2013 is the security standard for Information Security Management Standards (ISMS). Healthcare companies that are ISO/IEC 27001:2013 certified passed the numerous regulatory and legal requirements that relate to security of information. Organizational culture. Innovative capability.

Healthcare 52

Healthcare Call Center Insurance Banking 52

Magellan Solutions

APRIL 19, 2021

These include improper communication channels, varying cultural norms, and perceptual differences. Excellent Outbound and Inbound Call Services Provider. Magellan Solutions is an ISO 27001:2013-certified and HIPAA-compliant BPO company based in the Philippines.

Call Center 52

Call Center Social Media Sales Advertising 52

Magellan Solutions

JULY 2, 2021

In essence, workplace environment and culture are key in keeping employees. Magellan Solutions is a BPO company based in the Philippines that focuses on supporting small to midsize businesses. . With over 18 years of industry experience, we offer high-quality customer service support and call center services.

Comparison 52

Comparison Average Handle Time Call Center Ecommerce 52

Magellan Solutions

APRIL 14, 2021

Cultural Flexibility. Want an Affordable Outsourced Call Center Pricing with the Best BPO in the Philippines? Magellan Solutions is an ISO 27001:2013-certified and HIPAA-compliant BPO company based in the Philippines. At Magellan Solutions , we train our agents to become customer service experts.

Call Center 52

Call Center Hospitality Government Contact Center 52