Talkdesk

AUGUST 8, 2019

Founded in 2013, Lineten brings together the best delivery companies and POS integrations shaping the future of the e-commerce industry. In addition to improving their average wait time , Lineten saw a number of improvements by moving their contact center to the cloud with Talkdesk.

Wait Times 46

Wait Times Contact Center Call Center Solutions Call Center 46

TechSee

DECEMBER 5, 2017

“Enchant is full of well thought out features, saving us time and stress. Founded in 2001, Fonolo’s cloud-based call center solutions provide companies with visual dialing and virtual queuing services. Nanorep is a provider of self-service, virtual customer assistants, and smart bot solutions for customer service.

Contact Center 116

Contact Center Customer Satisfaction Self Service Technology 116

NobelBiz

OCTOBER 30, 2020

Call center customer service has a strong bearing on customer satisfaction and your business as a whole. So, improving call center customer service becomes necessary in order to make your business stand out. As with the Pareto principle, some of your customers may generate the largest part of your turnover.

Call Center 52

Call Center Customer Service How To Net Promoter Score 52