2013 Chief Customer Officer Innovation 
Customer Alignment
MARCH 2, 2018
the number of Chief Customer Officers across all industries increased from 14 in 2014 to 90 in 2017; half of those roles were created in the last 15 months. months in 2013 but it still has the shortest lifespan among all C-suite executives, according to research conducted in 2010 by the Chief Customer Officer Council.
Education Services Group
OCTOBER 28, 2020
Conducting QBRs confirms that you are the perfect partner for them who always thinks ahead in keeping them on the right track; a partner who always prepares a plan to help them innovate and reach their desired outcomes. Since 2013, Irit has been pivotal in shaping Customer Success best practices. About the Guest Contributor.
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Customer Guru
DECEMBER 13, 2017
Each year, a new wave of technological advancements is introduced to customers. Furthermore, disruptive startups launch innovative products that get adopted by millions of users almost overnight. Companies that are not using technology to connect and interact with their customers are becoming irrelevant for the consumer.
Oracle
JANUARY 13, 2020
Like years past , day 1 of the event was full of the hottest retail trends, technology, innovators, and predictions for the year to come. Gass joined Kohl’s as Chief Customer Officer in 2013, and was tasked by the then-current CEO to provide a fresh perspective to the digital and marketing organization.
CustomerSuccessBox
DECEMBER 6, 2021
Puneet is one of the prominent advocates in the Customer Success space. He has been honored as a Top 100 Customer Success Strategist in 2021. The joy of innovating, the joy of selling, the joy of subscribing, and the joy of customer success. Maranda Dziekonski is a Chief Customer Officer at Swiftly, Inc.
Helen Dewdney
SEPTEMBER 4, 2018
Posts included finding insects in rice and taking Tesco to court in 2013. Interviewing the new Tesco Chief Customer Officer. Two months later, Helen was interviewing the new Chief Customer Officer for her blog post The customer is still the boss. Tesco Group CEO shared story with stakeholders.
Customer Bliss
MAY 10, 2019
How does a logistics company shift its gears to become more customer-focused? In today’s episode, Scott Allison , the Chief Customer Officer of DHL ’s supply chain, shares some strategies and tactics around communicating the brand’s message, telling the customer story, and improving employee and customer experience.
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