Deck the Halls 2018: Coping with Peak Season Holiday Spikes in the Contact Center
BlueOcean
DECEMBER 17, 2018
Four years ago, we reported that Americans would spend a forecasted $600 billion during the 2014 holiday season. Constant and Effective Communication. If you’re offering unique holiday products, services, or sales, communication is key – and it should flow through every corner of your organization. Bring it.”
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