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Customer Service has always been part of their DNA, culminating in the production of the book ‘Exceeding Customer Expectations: What Enterprise, America’s #1 Car Rental Company, Can Teach You about Creating LifetimeCustomers’ in 2007. Most of all, I TRUSTED them.
Jay Nathan – Founder of Customer Imperative and Gain Grow Retain. With over a decade of experience in customer success and customer service, Jay Nathan has developed customerretention and growth methodology for building, managing, and scaling tech companies serving businesses of all sizes. LinkedIn : [link].
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