Remove 2015 Remove Customer Experience Design Remove Lifetime Customer Remove Metrics
article thumbnail

Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

She held a number of CX leadership roles in FTSE 100 organizations and later founded her own customer experience design based consultancy firm, CMXperience. He is a Strategic Brand Management & CX-Expert who helps companies to create Customer-Centric cultures and enable their Employees and Customer Experiences.