2017 Customer Experience Management Customer Focused Gamification 
Verint
NOVEMBER 27, 2017
Customers appreciate this kind of convenience that is so clearly tailored to the way they like to communicate. The trend toward using more photos, graphics and gamification techniques is a good one, but proceed carefully. This blog originally ran on Customer Think on September 8, 2017.
SurveySensum
JULY 14, 2020
With over 20 years’ of extensive work experience across the Big 4 Assurance & Consulting Companies, plus Two Major Telecom companies in Indonesia, Rudy Dalimunthe is currently working with Indonesia’s #1 E-Commerce company, Tokopedia. Kia Abbott – CCXP and Customer Experience Manager at Cape Union Mart Group.
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