5 Top Customer Service Articles For the Week of May 29, 2017
ShepHyken
MAY 29, 2017
(McKinsey & Company) To excel with customers, frontline employees need high-level service from core support functions. Société Générale’s group head of corporate resources and innovation explains how to achieve such symmetry. For information contact or www.hyken.com. Follow on Twitter: @Hyken.
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