Top 50 Customer Service Leaders – Best Customer Experience Influencers
Storyminers
JULY 6, 2020
His 23rd book, “Kaleidoscope: Delivering Innovative Service That Sparkles” was released in February 2017 and is an inspirational guide to providing remarkable service. It won a 2017 Best Book Award for business books after winning a silver medal from North American Book Awards. Kate Leggett. Marsha Collier.
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