Wootric

AUGUST 21, 2018

Being able to micro-target customers with personalization is what artificial intelligence excels at, and it’s the key to developing positive lifetime customer value. Machine learning is also being used to improve the customer experience by automatically analyzing customer feedback.

Technology 58

Technology Customer Experience Chatbots Retail 58

SurveySensum

JULY 14, 2020

Emilia is a Customer Success Evangelist with expertise in structuring and scaling post-sales customer experiences. She is a Speaker, Author, and Customer Success Influencer. She is a former Chief Customer Officer of Copper and a former Board advisor at GetCatalyst.io and Crowdvocate.com. LinkedIn : [link] /.

Customer Experience 132

Customer Experience Consulting Multi-Channel Leadership 132

SmartKarrot

JANUARY 5, 2021

The trust and following of over 27,000 members in the Customer Success Community on LinkedIn is just the tip of the iceberg for Mikael. He is the Executive Director at The Customer Success Association and as the Director/Analyst of Mikael Blaisdell & Associates Inc. , Emilia D’Anzica. Donna Weber.

Customer Success 21

Customer Success Chief Customer Officer B2B Leadership 21