29 Customer Service Training and Coaching Tips
Stella Connect
JANUARY 4, 2022
With Stella Connect 1:1s, team leads have the ability to bring real-time, agent-level metrics directly into their 1:1 conversations. Align customer service training with brand values and goals. It’s not enough for your frontline organization to be aligned to your company’s values. Clarify expectations at all levels.
Let's personalize your content