Why every CX team needs to plug into the power of integrations
CloudCherry
DECEMBER 1, 2018
Integrating your ticketing data with your CX data can help prove the ROI of proactive initiatives. Integrating your customer experience data with marketing automation software allows for hyper-personalized marketing campaigns. 90% of consumers find personalization appealing , according to a 2018 Epsilon study. Absolutely not.
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