CSM Magazine

MARCH 28, 2018

Achieving growth is a shared goal for almost all businesses, but learning how to do it effectively can seem overwhelming in terms of resources and budget. Here are five small steps you can take towards growing your business in 2018. The truth is that achieving growth doesn’t have to be complicated. Unsure of where to start?

Social Media 40

Social Media Video Return on Investment Trends 40

AWS Machine Learning

APRIL 6, 2023

In this post, we demonstrate how NXP, an industry leader in the semiconductor sector, collaborated with the AWS Machine Learning Solutions Lab (MLSL) to use ML techniques to optimize the allocation of the NXP research and development (R&D) budget to maximize their long-term return on investment (ROI).

Sales 81

Sales Training Metrics ROI 81

ChurnZero

JANUARY 4, 2019

Whether that’s AI-enabled analysis of customer data to help teams be proactive, in-house virtual assistants that are a resource to support teams as they work with customers or other operational applications, AI will play a larger role in this capacity next year.” – Julia Ahlfeldt, Customer Experience Advisor, Julia Ahlfeldt CX Consulting.

Customer Success 73

Customer Success Self Service Chief Customer Officer Trends 73

ChurnZero

JANUARY 4, 2019

Whether that’s AI-enabled analysis of customer data to help teams be proactive, in-house virtual assistants that are a resource to support teams as they work with customers or other operational applications, AI will play a larger role in this capacity next year.” – Julia Ahlfeldt, Customer Experience Advisor, Julia Ahlfeldt CX Consulting.

Customer Success 49

Customer Success Self Service Chief Customer Officer Trends 49

ChurnZero

FEBRUARY 1, 2019

Interested in who we kept our eye on in 2018? ChurnZero Resource – ROI Calculator. As we strategize for the new year ahead, it’s time to make sure you are investing for your Customer Success team wisely. Check out last year’s Customer Success watchlist here. .

Chief Customer Officer 53

Chief Customer Officer Customer Success Leadership Consulting 53

BirdEye

APRIL 24, 2023

This enables businesses to optimize their efforts and achieve a better return on investment (ROI) compared to traditional marketing methods. Messaging: B2B messaging highlights factors like cost-effectiveness, ROI, and problem-solving, while B2C messaging focuses on personal benefits like time-saving and lifestyle appeal.

Marketing 67

Marketing Social Media B2C Advertising 67

Comm100

FEBRUARY 20, 2018

What decision makers really want to know is: Is investing in a Chatbot worth it, and how much money can Chatbots actually save? This blog post is dedicated to helping you calculate the return on investment (ROI) that Chatbots will bring your company, and how much money Chatbots can save you. Why Chatbots?

Chatbots 133

Chatbots Self Service ROI Contact Center 133